Tuesday, October 19th, 2021 19:02:30

Trifles make perfection!

By Sanjeev Chopra
Updated: September 29, 2021 10:02 am

This could have been the alternate  title  to Deepak Gupta’s autobiographical foray ‘Small Things Matter’ as he takes us on the journey of his personal  and professional life in a  frank and candid conversation  which also captures the life of a typical civil services family in India in the post-Independence era!

A caveat is in order. I have had the privilege of knowing the author  over the last two decades, have worked with his elder brother Madhukar Gupta, interacted with his foreign service brother Harsh Gupta and launched  the book on their legendary father Anand Swaroop Gupta ‘Caught by The Police ‘ in the very first edition of Valley of Words  at Dehradun in  2017. This  was the most  well attended session in the festival and there was literally no space in the  Hall, where the  discussion took place.  The author’s book on the history of the IAS too has been a bestseller, and he  has been invited at many a literature festival and discussion forums to share his thoughts.

Let’s now move on to  this eminently readable book with the subtitle  ‘Governance Experiences of an IAS officer’.  As this was written during the times of Covid, there is perhaps a little  despondency, and a sense of not being able to do as well as China on a range of parameters – from solar  energy to armaments, of not being  able to  achieve the superpower status  and about issues like employment, migration, mounds of untreated waste – but  India’s collective efforts  at managing the Covid   and the dedication and commitment of the front line workers, especially those in   health, sanitation, police  and  district administration  should have  also found a reference. India was able to produce PPE kits and vaccines, not just for herself, but  also for exports  speaks volumes about the ability of the nation to rise to any challenge. This does not take away from Gupta’s argument that if we can pay equal attention to things which do not make headline news- then India would indeed become a country. In fact, the following lines sum up the essence of the book :

‘the work of  government and administration takes place, and noticed  in everyday transactions and exchanges. It is the small boring things that make an impact and which make for effective governance – garbage collected, road paved, drain cleaned ;ATM functional; tax refunded after transparent assessment ;license/passports/registration done without hassle, and so on’

The devil lies in the detail and implementation . In other words, while we have to keep goals like the five  trillion economy  as lodestars, we should not lose track of the here and now, the immediate – for it is all these trifling details which will lead us to perfection.

Dedicated to his illustrious  father, Dr Anand Swarup Gupta, a polyglot  who could recite the Gita, Ghalib and Shakespeare  with equal facility, the  book  talks of  a fairy tale existence in well-appointed government bungalows – first in Simla, and then in Lucknow, family picnics and games and the celebration of festivals.

That he was destined only for the civil services  comes to the fore on account of the series of coincidences :  diphtheria  before the IIT entrance tests, rejection of a job in a British Bank with a two-year training stint in England, admission to  St Stephens  College under the sports quota besides missing out on the Rhodes scholarship and  the French studies fellowship. And thus, in spite of astrological predictions to the contrary, the author joined the LBS National Academy as a probationer ( as the Officer Trainees were then called ) and  won his  spurs as the best probationer of the batch of 1974 !

Allotted to the Bihar cadre, he had his first brush  with the ‘stubborn feudalism’ and complete breakdown of systems – both in the public and private sector  – the journeys in train, bus and taxi. The positive news is that all three have  turned around in the last four decades –  even the Garib Rath which ferries the migrant labour to Punjab is air conditioned  and one can hire a cab on  a mobile app in most district towns of Bihar and Jharkhand . This is not to say that all problems have been resolved – but that  absolute poverty and deprivation are now things of the past. And  all this has  happened because of the ‘small changes  and system improvements’ brought in by officers like the author, and many more. True, the administrative system could have fared better, but one has to understand that India was in a process of soil churn, and hopefully, the new paradigm of governance  and public service, with its focus on delivery – from cooking gas to PDS to agriculture insurance and DBT – would  cut individual discretion and make transactions more transparent .

To an eternal, or if one may say, wishful optimist like me, the story also marks  the positive change in our ability to bring about incremental improvements in everything we do – from the  syllabi of the CSE  to  the training at the Academy and the ongoing dialogue of Ministries with the research centres at Academy, and the transformation of NITI as a think tank, and the focus on aspirational districts . The author does well to mark out individuals  like Rajeev Gauba, the Cabinet Secretary, Amitabh Kant, CEO NITI,US Awasthi, MD IFFCO, Dr Kasturirangan of ISRO  and, Ashok Mukhopadhaya and Dr  Shruti  Sahgal   from the Voluntary sector  for having made an actual difference on the ground. We should do more to celebrate the individual and institutional contributions of these individuals .

There story line  which weaves the book in   twenty-five chapters are also a journey into the personal and professional life of Gupta.  While  most of the titles  give an idea of what to expect, the juxtaposition of a stint in Belgium to the backwaters of Bihar shows  how diverse, complex, uncertain and challenging the life of an IAS officer is.  Reading through   chapters as varied  as Health systems and neglect of solar shows how the author puts across his views with intended pun and punch, as for example when  he told the secretaries of petroleum, power and coal  that although ‘solar  got only one minute in a one-hour conversation, by 2030, solar would get  fifty-nine, as the rest would have fossilized ! He talks  about  almost every issue that the country faces – from menstrual hygiene to the national  data base on pendency I  judicial courts, EODB and  bio energy .

Reading his book leaves one with tremendous energy and positive vibes. India is now set to take her place of pride in the comity of nations.

The   fact that we have moved to a Rights based regimen in which the Right to Work, Food, Education and Information have become the leitmotif of administration at the district level is an important milestone in the history of our nation. the contribution of the author in this transformation of the country is indeed second to none – and the book promises to be a good read, not just because pf the biographic sketch, but became of the issues, concerns and possible solutions suggested by him. The book will be a most valuable addition to the ‘Making of a Nation’  section in the  Gandhi Smriti Library at the Lal Bahadur Shastri Academy of Administration,  and certainly makes for inspirational reading for all aspirants   preparing for the Civil services, and those who are a part of it.

 

By Sanjeev Chopra

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